“… a very helpful guide to making connections with diverse clients. It’s written by Pamela Hays who is also the author of other excellent multicultural assessment and treatment materials. What I like best is not only the fact that it will help counselors and psychotherapists develop their cultural self-awareness, cultural knowledge, and culturally-oriented therapy skills, but that it’s also written in a manner that’s very clear and consequently, very accessible. It has many different reflective learning activities and concrete examples focusing on language and behavior that will help contribute the the reader’s cultural sensitivity.”